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Return Policy
- If you are dissatisfied with your order for any reason, you can return your unused purchased items for a prompt refund or exchange. Refunds for items returned within 90 days of the purchase date will be credited in the same form as the original payment type.
- Refunds for items returned more than 90 days after the purchase date will be in the form of a credit redeemable on your next purchase and subject to a 20% restocking fee. All sales are final after 180 days.
- The original shipping and handling charges are not refundable except for incorrect items. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
- Please notify us before making any returns so we can provide you with important return authorization information. Send email requests to service@jontay.com or call 1-800-783-8925.
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