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Shipping Policy
Orders generally ship in 1-4 business days. Should an order take longer than expected, we will contact you via email or telephone for delivery details. You may confirm stock and delivery of goods prior to ordering by registering an account with us, so that we may review your shopping cart and give you the best shipping estimate. Just email us at service@jontay.com or use our Contact Us Page to let us know. You may also call us at 1-800-783-8925 or 1-912-807-5827 Monday through Friday 9am - 5pm EDT.
Take 5% off orders of $100 and over, by entering 'jontaydiscountcoupon' in the coupon code section of the checkout. Orders shipped within the Contiguous United States with a minimum subtotal of $150.00 qualify for Free Shipping. Prices for shipping to Alaska and Hawaii are higher. Orders shipped to the Southeastern U.S. qualify for Free Shipping starting at $100.00.
We ship to many International shipping destinations, such as Canada, Europe, Japan, Australia, South America, Singapore and China. However, some countries are not listed. If your order does not process, please contact us so that we may help you. Also, Jontay is not responsible for International shipping brokerage fees that are charged by the country of export.
*Please include a physical delivery address in your shipping location when placing orders through the website. Should you need expedited shipping or delivery, please contact us about shipping details and prices.
The Harmonized tariff codes for our products are as follows:
- Plastic Hardware - 3926.90.3500
- Metal Buckles - 8308.90.6000
- Nylon Hook and Loop Fastener Tape - 5806.10.2400
- Nylon Webbing - 5806.32.2000
- Polyester Elastic Webbing - 5806.20.0010
- Bonded Nylon Thread - 5402.61.0000
- Nylon 1000D Fabric - 5407.42.0060
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